• Deliver a user group conference every  year
• Support Special Interest Groups (SIGs)
• Extend and maintain current membership
• Secure appropriate benefits for the User Group 
• 
  

• Develop the Enhancements Process
• Maintain a beneficial internet presence
• Financials conclude the year with a positive balance
• Promote the User Group wider than the UK

Officers

Araminta is the FD at Russell Roof Tiles. She says "Having a strong independent User Group, where members can obtain candid advice and network with their peers, including the industry leading CSI consultancy firms, is hugely beneficial. A problem shared is a problem halved. I’m also really proud of the work that the User Group did to help Infor design, test and deliver its Making Tax Digital solution".

A time served Chartered Engineer with a new product development and manufacturing background. Dave worked for Baxi Heating for 25 years where he held various senior management roles before moving to Gilberts(Blackpool) Ltd as Operations Director. Recently retired, but continues to offer consultancy services on strategic development of their ERP systems and business processes.

Declan is an I.T. administrator with Combilift. He has over 15 years’ experience supporting end users with their hardware and software requirements in the manufacturing industry. Currently expanding his knowledge of CSI 10.

Originally trained as a CIMA qualified Accountant, Jonathan is now the Global Process Owner for Manufacturing within the James Walker Group, he has worked for the company for 15 years and has spent the last 2 years preparing for the roll out of CSI at 23 James Walker sites across the globe. ‘The benefit of being a part of the user group, sharing ideas, resolving common problems and helping to develop a better product, will allow our business and others to continually improve going forward. The peer based conversations have already impacted our direction of travel and reduced workloads as we learn from other business’s about best practise and ways of working’.

Richard is the IT manager at Designplan and has worked with Syteline for 15 years. Richard says... "being part of the user group provides real world examples of how other businesses use Syteline, which helps us to improve the way we work".

Analyst Programmer at Renishaw. I have been with Renishaw since 2015, mostly customising, maintaining and supporting our on-premise Syteline system. I have previously worked in IT and development roles across a variety of sectors including Insurance, banking and biotechnology, mainly focussing on database systems and data processing.

Sandra is an independent developer and consultant who has been working with SyteLine since version 7.04. She was an inaugural member of the usergroup and has been on the committee for longer than she can remember.

Mercedes is in charge of operational follow up of Customer Experience related initiatives at Infor with a special focus on relationships with international user groups.

James has Managed the Infor UK and Ireland SyteLine customers for over 10 years and brings over 20 years experience from the ERP industry to the committee. Prior to account management James previously worked in support, product management and consultancy.